Privacy Policy

1. Personal Data

We, IC Consulting GmbH, located at Hochfeldstraße 14, 3376 St. Martin, Austria, collect, process, and use your personal data only with your consent, contractual agreement, or order, for the purposes agreed upon with you, or if there is another legal basis in accordance with the General Data Protection Regulation (GDPR). We fully comply with data protection and civil law regulations. This Privacy Policy outlines how we collect, use, and protect your personal data when you use Rising11 platform.

We only collect personal data necessary for providing and processing our services or data that you voluntarily provide to us.

Personal data refers to all information that contains individual details about personal or factual circumstances, such as name, address, email address, phone number, date of birth, age, gender, social security number, video recordings, photos, voice recordings, and biometric data.


2. Right to Information and Deletion

As a customer, business partner, or data subject, you have the right to request information about your stored personal data, including its origin, recipients, and the purpose of processing. You also have the right to request correction, data transfer, objection, restriction of processing, as well as blocking or deletion of incorrect or unlawfully processed data. If your personal data changes, we kindly ask you to inform us accordingly.

You have the right to withdraw your consent for the use of your personal data at any time. Requests for information, deletion, correction, objection, and/or data transfer can be sent to the contact details provided in Section 10 of this Privacy Policy.

If you believe that our processing of your personal data violates applicable data protection laws or that your data protection rights have been violated in any other way, you have the right to file a complaint with the relevant data protection authority. In Austria, this is the Austrian Data Protection Authority (Datenschutzbehörde).


3. Data Security

We protect your personal data through appropriate organizational and technical measures, particularly against unauthorized, unlawful, or accidental access, processing, loss, use, and manipulation. Despite our efforts to maintain a high level of security, it is not possible to guarantee absolute protection against unauthorized access via the internet. Information you share online may be viewed and used by unauthorized third parties.

Please note that we do not assume liability for data breaches caused by errors in data transmission or unauthorized access by third parties (e.g., hacking attacks on email accounts, phone interception, or intercepted fax transmissions).


4. Use of Data

We will not process the data provided to us for purposes other than those covered by contractual agreements, your explicit consent, or other legally permitted uses under GDPR.

An exception applies to the use of anonymized data for statistical purposes.


5. Data Transfers to Third Parties

To fulfill your request or provide services, we may need to transfer your data to third parties, including service providers who assist us or courts or public authorities. Such data transfers will only occur in compliance with GDPR, either for the purpose of fulfilling your contract or based on your prior consent.

Some of the recipients of your personal data may be located outside your country or process your data in another country. The data protection level in other countries may not be equivalent to Austrian standards. However, we will only transfer data to countries where the EU Commission has determined an adequate level of data protection or we will take measures to ensure compliance with data protection, such as using Standard Contractual Clauses (2010/87/EC and/or 2004/915/EC).


6. Notification of Data Breaches

We take all reasonable precautions to detect data breaches at an early stage and will immediately notify you and the appropriate data protection authority in case of any security incidents involving your personal data.


7. Data Retention

We retain personal data only as long as necessary to fulfill contractual and legal obligations or to defend against potential liability claims.


8. Cookies

This website uses cookies to enhance usability, effectiveness, and security.

A cookie is a small text file that our web server sends to your browser and stores on your device's hard drive. This allows our website to recognize you as a user when you reconnect. Cookies help us analyze visitor frequency and usage behavior.

We use two types of cookies:

  • Session Cookies: Temporary cookies that are deleted when you leave our website.

  • Persistent Cookies: These remain stored on your device to improve usability and allow us to recognize your browser during future visits.

You can configure your browser settings to:

  • Receive notifications when cookies are being set

  • Allow cookies on a case-by-case basis

  • Block cookies entirely

  • Automatically delete cookies when closing your browser

Disabling cookies may limit the functionality of this website.


9. Server Log Files

To optimize website performance, usability, and service delivery, our web server automatically collects and stores certain data in server log files, including:

  • IP address

  • Browser type and language settings

  • Operating system

  • Referrer URL

  • Internet Service Provider

  • Date and time of access

These data sets are not linked to personally identifiable information. However, we reserve the right to analyze these log files if there are indications of unlawful activity.


10. Contact Information

Your data protection is of utmost importance to us. If you have any questions or wish to exercise your rights under GDPR, you can reach us at:

IC Consulting GmbH 
Hochfeldstraße 14, 3376 St. Martin, Austria
Email: office@rising11.com
Phone: +43 6642359474

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